FAQ
Plain-English answers
Everything you wanted to ask, in one place.
Who is Car Geeks Collision and where are they located?
Car Geeks Collision is an independent collision repair and auto body shop at 2133 Pembroke Rd, Hollywood, FL 33020, specializing in insurance-claim collision repair, Tesla and EV repair, and luxury/exotic vehicle refinishing.
What are Car Geeks Collision's hours?
Monday–Friday 8:00 AM–5:00 PM, Saturday 10:00 AM–3:00 PM, and Sunday by appointment only. Call (786) 786-1387 to reach us.
What cities and areas does Car Geeks Collision serve?
Our Hollywood, FL shop serves South Florida including Hollywood, Fort Lauderdale, Aventura, Pembroke Pines, Miramar, Davie, Cooper City, Hallandale Beach, Sunny Isles Beach, and Weston.
What services does Car Geeks Collision offer?
Collision repair, auto body repair (panels, welding, dents, refinishing), electric vehicle repair, luxury and exotic vehicle repair, flood damage repair, frame/unibody straightening, A/C & HVAC repair, EV battery replacement, premium maintenance, suspension repair, and ADAS calibration.
Can I choose my own body shop after an accident?
Yes. In Florida, you have the legal right to choose any licensed collision repair facility — your insurance company cannot require you to use a specific shop.
Do I have to use the repair shop my insurance company recommends?
No. Insurance "DRP" or "network" shops work under volume contracts with the insurer. You're free to choose an independent shop like Car Geeks Collision that works for you, not the insurer.
How long does collision repair take?
Most cosmetic repairs take 3–7 business days. Larger structural or insurance-claim repairs can take 2–4 weeks. We'll give you a realistic estimate after a hands-on inspection.
Do you repair Tesla vehicles?
Yes. We're trained in Tesla's aluminum welding, high-voltage safety, and Autopilot/ADAS recalibration procedures for Model S, 3, X, Y, and Cybertruck.
Do you repair other electric vehicles like Rivian and Lucid?
Yes. Our EV repair service covers Rivian, Lucid, Polestar, Mustang Mach-E, and other electric vehicles, including high-voltage battery isolation, aluminum and composite body repair, and regenerative-braking sensor calibration.
Do you replace or repair EV high-voltage batteries?
Yes. We diagnose, service, and replace high-voltage EV battery packs in-house using manufacturer-approved tooling and isolation procedures for Tesla, Rivian, Lucid, Polestar, and more.
Do you repair luxury and exotic vehicles?
Yes — Mercedes-Benz, BMW, Audi, Porsche, Lexus, Land Rover, Bentley, Rolls-Royce, Ferrari, Lamborghini, McLaren, Maserati and more. We use OEM parts and factory procedures.
Do you perform ADAS calibration?
Yes, in-house. We calibrate forward-collision cameras, lane-keep sensors, blind-spot radar, parking sensors, and adaptive cruise control after collision repair, windshield replacement, or module updates, using OEM-targeting equipment and factory procedures.
Do you do frame straightening and unibody repair?
Yes. We use computerized laser frame measuring and a computerized pull system to straighten frames and unibodies to factory tolerances, with pre- and post-repair documentation.
Do you offer paintless dent repair and auto painting?
Yes. Paintless dent repair (PDR), panel alignment and welding, bumper and fender replacement, and color-matched refinishing are all part of our auto body repair service.
What is diminished value?
Diminished value is the loss in market value a vehicle suffers after being in an accident, even after a perfect repair. A car with an accident on Carfax is worth less than an identical undamaged car.
Can I file a diminished value claim in Florida?
Yes. Florida allows third-party diminished value claims against the at-fault driver's insurance. We help document and support your claim.
Do you help with insurance claims?
Absolutely. We coordinate with every major insurer — communicating with your adjuster, handling supplements, and documenting the repair so you don't have to.
Do you offer zero out-of-pocket collision repair?
Ask us about your specific policy — in many cases, when another driver is at fault or your deductible is covered by the claim, repairs can be completed with little to no out-of-pocket cost. We'll review your coverage and explain your options before work begins.
Do I have to pay my deductible up front?
In most cases, any deductible you owe is due at delivery. Ask us about eligibility for zero-out-of-pocket arrangements on your specific claim.
Do you provide towing assistance?
Yes. If your vehicle isn't safe to drive, we'll help coordinate a flatbed tow to our facility.
Do you offer loaner vehicles?
Courtesy loaners are available on qualifying repairs, subject to availability. Ask about eligibility when you bring your vehicle in.
Do you use OEM parts?
Yes. We use original-equipment-manufacturer parts whenever applicable, especially on luxury and structural repairs. We'll always tell you what's going on your vehicle.
What should I do immediately after an accident?
Make sure everyone is safe, call 911 if anyone is injured, document the scene with photos, exchange insurance information, file a police report, and then call us. We'll guide you through the rest.